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Privacy Policy
Corgibet Casino respects the privacy of players and aims to handle personal information responsibly. This Privacy Policy explains what information an online casino site may collect, why it is used, how it may be protected and the choices available to players in Australia. By using the website or creating an account, you acknowledge that information may be processed as described below. This policy should be read together with the applicable website terms and any notices shown when information is collected.
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Information we may collect
The information handled by Corgibet Casino depends on how you use the website, the services you access and the choices you make. Some information is provided directly by you, while other information is collected automatically when you visit or use the site. We seek to collect information that is relevant to operating the online casino, meeting applicable obligations and providing support.
Contents
Account and identity information
When you register or maintain an account, the site may handle information such as your name, date of birth, contact details, account login information, location information and responsible gaming preferences. Information used to confirm your identity or eligibility may also be requested. This can include verification documents and information needed to assess whether an account is being used by the correct person.
Payment and transaction information
The site may record information about deposits, withdrawals, bets, gaming activity, bonuses where applicable and other transactions connected with your account. Payment providers may process payment details in accordance with their own privacy policies. For security and compliance purposes, the casino may receive or retain transaction references, payment status, limited payment details and information relating to suspicious or unusual activity. Full payment details are not necessarily stored by the casino itself.
Device, technical and usage information
When you access the website, technical information may be collected, including your IP address, browser type, operating system, device identifiers, language settings, approximate location, pages viewed, access times and interactions with website features. The site may also handle information about connection errors, security events and the way services are used. This information helps maintain functionality, protect accounts and improve the player experience.
Information from other sources
Where appropriate, information may be received from payment providers, identity or verification services, fraud-prevention services, technology providers or other parties supporting the website. Information may also be generated through communications with customer support. These sources help verify information, protect the platform and respond to player requests.
How we use information
Personal information may be used for the purposes reasonably expected when you use an online casino service. The main purposes include:
- Creating, operating and administering your player account.
- Processing deposits, withdrawals and other account transactions.
- Verifying your identity, age, location and eligibility to use the services.
- Carrying out security, fraud-prevention, anti-money-laundering and responsible gaming checks.
- Providing customer support, responding to questions and resolving complaints.
- Communicating with you about your account, service changes, security matters and important operational information.
- Sending marketing communications where permitted and where you have provided the required consent or otherwise have a lawful choice to receive them.
- Monitoring website performance, analysing usage and improving products, features and services.
- Detecting, investigating and preventing technical problems, misuse, unauthorised access and other harmful activity.
- Meeting legal, regulatory, taxation, accounting and record-keeping obligations that apply to the operation of the services.
- Establishing, exercising or defending legal rights and managing disputes.
Information may be processed where necessary to provide a service you request, to comply with an obligation, to protect the security and integrity of the platform, to pursue legitimate operational purposes or on the basis of consent where consent is required. Where processing depends on consent, you may withdraw that consent as described below. Withdrawal will not affect processing that was already carried out lawfully or that is needed for another permitted purpose.
Cookies, sharing and security
Cookies and similar technologies
Corgibet Casino may use cookies, pixels, local storage and similar technologies. These technologies can help remember preferences, keep you signed in, support essential website functions, measure performance, understand how features are used and, where permitted, assist with relevant communications. Some cookies are necessary for the site to work properly, while others may be optional.
You can manage or restrict cookies through your browser settings. Disabling certain cookies may affect sign-in, navigation, security checks or the availability of some website functions. Your browser may also provide tools for deleting existing cookies and controlling future storage. Cookie settings do not necessarily remove information already held for account, transaction or legal purposes.
Sharing information
Personal information may be shared with service providers that help operate the website, such as payment processors, identity and verification providers, fraud-prevention services, hosting and technology providers, customer support providers, analytics providers and professional advisers. These parties should receive information only where it is relevant to their services and should handle it under appropriate confidentiality and security arrangements.
Information may also be disclosed where necessary to comply with legal or official requests, protect players or other people, investigate suspected fraud or unlawful activity, enforce website terms, or protect the rights, property and security of the casino and its users. If the business or relevant services change ownership or structure, information may be transferred as part of that change, subject to applicable privacy requirements.
Security and international processing
Reasonable technical, organisational and access-control measures may be used to protect information against unauthorised access, loss, misuse, alteration or disclosure. No online service can guarantee absolute security, so players should use a strong, unique password, keep login details confidential and contact support promptly if they suspect unauthorised account activity.
Some service providers may process or store information outside Australia. Where this occurs, suitable arrangements and safeguards are intended to support the secure handling of information and compliance with applicable privacy requirements. The countries and providers involved may change as the website's technology and services develop.
Your privacy rights and data requests
Depending on the circumstances and applicable privacy requirements, you may have rights relating to the personal information held about you. You may ask to access information associated with your account, request correction of information that is inaccurate or incomplete, ask for deletion of your data where deletion is permitted, and withdraw consent to marketing communications. You may also ask questions about how information is used or raise a concern about privacy handling.
How to make a request
To exercise your data rights, contact support@corgibet-casino.best and explain what you are requesting. Please provide enough information for the request to be understood and for the relevant account to be located. For security, the site may need to verify your identity before providing information, changing account details or completing a deletion request. If someone makes a request on your behalf, evidence of their authority may also be required.
- For access, ask for a copy or summary of the personal information associated with your account.
- For correction, identify the information that is inaccurate and provide the preferred update where possible.
- For deletion, explain which information you would like removed and why, noting that some information may need to be retained.
- To withdraw marketing consent, state that you no longer want promotional communications. You can also use an unsubscribe option included in a marketing message where available.
Some requests may be limited or refused where the information must be retained, where providing it could affect another person's privacy, where deletion would interfere with security or legal duties, or where another lawful reason applies. If an account is closed, certain records must still be kept for a period required by law. This may include identity, transaction, security and account history records. Those records will not be deleted simply because the account has been closed, but they should be retained only as required or otherwise permitted.
Marketing choices
Operational messages about your account, transactions, security or important service changes may still be sent when necessary, even if you opt out of marketing. Marketing preferences may take a reasonable time to update across all systems and communication channels. You can contact support@corgibet-casino.best if promotional messages continue after you have withdrawn consent.
Policy updates
This Privacy Policy may be updated from time to time to reflect changes in the website, services, technology, legal requirements or privacy practices. The latest version will be made available on the website. If a change is important, additional notice may be provided where appropriate. Players should review this page periodically so they understand how information is handled.
