Responsible Gaming

Corgibet Casino is committed to promoting a safer and more informed approach to online gambling. Gambling should be an enjoyable form of entertainment, not a way to make money or solve financial problems. Set limits before you play, understand the risks and take a break whenever gambling stops being fun.

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Gamble for entertainment

Online gambling involves risk, and losses can occur. There is no guaranteed strategy, system or result that can ensure a win. Games are based on chance or other outcomes that cannot be controlled by a player. Previous results do not predict future results, and a losing run does not make a win more likely.

Contents

Gamble for entertainment Tools to help you stay in control Recognising when gambling may be a problem Support, age requirements and fair play

Only gamble with money you can afford to lose after essential expenses have been paid. Gambling should not affect rent, mortgage payments, bills, food, education, savings or other financial commitments. Never use borrowed money, credit intended for necessities or money set aside for important obligations to gamble.

Set a personal spending limit before you start playing and stay within it.
Set a time limit and take regular breaks away from your device.
Keep gambling separate from everyday spending and household finances.
Do not chase losses or increase your bets to try to recover money.
Do not gamble when you are upset, stressed, tired, under the influence of alcohol or affected by medication.
Treat wins as part of the entertainment experience rather than as regular income.
Avoid gambling as a response to financial difficulty, loneliness or other personal problems.

It can be useful to keep a record of how much time and money you spend gambling. Looking at your activity regularly may help you make informed decisions and identify changes in your habits early. Consider discussing your limits with someone you trust, particularly if gambling is beginning to take more time or attention than you intended.

Understanding the risks

Gambling products are designed to provide entertainment, but they can cause harm for some people. Risk may increase when gambling is frequent, when larger amounts are involved or when gambling is used to manage difficult emotions. A break can be helpful even if you have not experienced a significant problem. You do not need to wait for a crisis before seeking support.

Tools to help you stay in control

Account and gambling controls may be available to help you manage your activity. Depending on the feature, you may be able to set limits on deposits, wagers, losses or session time, or take a temporary break from gambling. Controls are most effective when chosen before you begin playing and set at an amount or period that reflects your personal circumstances.

Decide the maximum amount and time you are comfortable spending.
Apply the relevant account limit or break option before gambling.
Check the settings regularly and make sure they still reflect your budget.
Do not attempt to work around a limit by creating additional accounts or using another person’s account.
If you feel unable to control your gambling, request a longer break or account closure and seek independent support.

A limit is not a guarantee that you will avoid harm, and you remain responsible for making careful decisions about your gambling. If you ask for an account restriction, the request may be handled in accordance with the applicable account procedures and legal requirements. We may also apply measures where activity appears inconsistent with safer gambling principles or applicable obligations.

Taking a break or closing your account

If gambling is no longer enjoyable, consider taking a break. You can contact Corgibet Casino through the support options available on the website to ask about account restrictions, a temporary suspension or account closure. Tell us clearly what you need and avoid opening another account during the break. Account closure does not remove responsibility for any outstanding matters that must be dealt with under the applicable terms.

If you believe you may be experiencing gambling harm, choose a longer exclusion period and seek help from an independent Australian support service. Friends and family may also request information about ways to support someone whose gambling is causing concern.

Recognising when gambling may be a problem

Problem gambling can affect people from all backgrounds. It may develop gradually, and some warning signs can be easy to overlook. Consider whether any of the following statements apply to you or someone close to you:

You spend more time or money gambling than you planned.
You regularly think about gambling or feel restless when you cannot play.
You increase your bets to achieve the same excitement or to recover losses.
You hide, minimise or give misleading information about your gambling.
You borrow money, sell possessions or miss bills because of gambling.
You feel anxious, guilty, irritable or low after gambling.
You try to stop or cut back but find it difficult to do so.
Gambling affects your work, study, relationships, sleep or health.
You return to gambling after a loss because you believe a win will solve the problem.
You use gambling to escape stress, sadness, boredom or other difficult feelings.

One sign does not provide a diagnosis, but it may be a reason to pause and seek advice. Be honest about the amount of time and money involved. Trying to recover losses by gambling more often or placing larger bets can increase harm. Asking for help is a practical step and is not a failure.

If you are concerned about someone else

Speak calmly and choose a suitable time. Focus on what you have noticed and how it affects you, rather than making accusations. Encourage the person to use account controls and contact an independent support service. Do not lend money to cover gambling losses or take responsibility for debts you cannot afford. If there is immediate danger or a mental health emergency, contact the appropriate emergency service in Australia.

Support, age requirements and fair play

Independent support is available to people in Australia who are affected by gambling, including family members and friends. Qualified counsellors and support organisations can provide confidential guidance, help you make a plan and explain options such as counselling, financial support and self-exclusion. You can search for an appropriate Australian gambling-help service through trusted government or community health resources.

Corgibet Casino support can explain available account controls and direct you to information about safer gambling. Support staff cannot guarantee winnings, recover losses or provide financial advice. If you contact us about gambling concerns, provide enough information for your request to be understood, but do not share passwords or security codes.

Protecting minors

Online gambling is for adults who meet the applicable legal age requirements. Minors must not create an account, access gambling services or use another person’s account. Account holders are responsible for keeping login details private and taking reasonable steps to prevent children and other unauthorised people from accessing their device or account.

Use strong, private login credentials and do not share them.
Log out after each session, particularly on a shared device.
Use device parental controls and age restrictions where appropriate.
Keep payment methods and account access away from children.
Tell Corgibet Casino if you believe a minor has accessed an account.

Account integrity and safer play

Use only your own account and provide accurate information when requested. Do not allow another person to gamble through your account or ask to use another person’s account. These steps help protect players, support account security and assist with responsible gambling controls. Corgibet Casino may take appropriate action where activity raises concerns or where the applicable terms and legal requirements are not followed.

If gambling is causing financial, emotional or relationship difficulties, stop playing and seek help. You can contact Corgibet Casino through the support channel displayed on this website to ask about available restrictions, or contact an independent Australian gambling-support service for confidential assistance.